Alarm Guard Security Services, LLC Effective Date: September 1, 2025
At Alarm Guard Security Services, LLC, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following information:
Name, phone number, and email address
Property location and service request details
Communication history via phone, text, or email
Payment and invoice information (processed securely via third-party providers)
Website usage or form submissions (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
Schedule, confirm, and manage appointments
Communicate about service updates or changes
Send invoices, confirmations, and reminders
Provide security alerts and system notifications
Offer promotions (only with your consent)
Improve our services, customer support, and overall client experience
3. SMS Compliance
By submitting your phone number, you agree to receive automated SMS communications from Alarm Guard Security Services, LLC regarding:
Appointment confirmations and reminders
Technician arrival estimates and service updates
Invoicing or feedback requests
Promotions (optional)
Message frequency may vary. Standard message and data rates may apply.
Reply STOP to unsubscribe
Reply HELP for support
We comply with A2P 10DLC, TCPA, and CAN-SPAM standards. Consent is not required to receive services.
4. Data Sharing
We do not sell or rent your personal information. Your data may be shared with:
Secure payment processors (for billing)
Scheduling platforms and SMS/email providers
Technicians or contractors performing services on behalf of Alarm Guard Security Services, LLC
All vendors and contractors are required to safeguard your data and not misuse it.
5. Data Protection
We use secure systems, firewalls, and encryption (where applicable) to protect your personal information. However, no system is entirely immune to risks, so we recommend avoiding sharing sensitive details over text or email.
6. Your Rights
You have the right to:
Access or correct your personal data
Unsubscribe from communications at any time
Request deletion of your personal data, unless legally required to retain it